Is Synthetic Spice legit?

Absolutely! We may declare that we are the greatest in the industry based on our prior experience.
For many years, we have been providing the highest caliber herbal incense and vape c-liquid, and we have a devoted clientele.

What are the delivery charges for orders from our online shop?

We only have 1 delivery fee option and it costs $50

Which payment methods are accepted in the online shop?

The various payment methods accepted are;

  • Cash App
  • Zelle
  • Apple Pay
  • Chime
How long will delivery take?

The delivery time all depends on the distant of the client, We use UPS and FedEx for all US clients and DHL for overseas clients. Overnight shipping typically takes within 24hrs to get to client from when we ship while flat rate shipping takes about 2-3 business days.

How secure is shopping in the online shop? Is my data protected?

Your information is 100% secure on our website. All your details are stored on an end to end encrypted database and can not be acced by any 3rd party.

Do i get a tracking number with my order?

Yes, all registered orders are supplied with a tracking number. However, the free post and international post option will take a substantial length of time to update after departing country of origin.

What exactly happens after ordering?

Immediately after placing your order, we will have to confirm your payment. Once your payment is confirmed, we will proceed immediately with your order and send you the tracking information. 

I am a regular client, can i have a discount?

We will decide when we offer discounts and normally you will be notified by email so be sure to create an account to take advantage of all discounts and offers. We run many discounts and special offers, at various times.

What if i don't receive my package?

Please get in touch with us if the customer does not get the merchandise within 2 weeks so that we may easily reship or refund their money.

Will your price match?

Please let us know if you find a better deal as we are always interested in what the competition is doing. You will find that most of the time, we are the cheapest and the best so that question hardly ever comes up.